OEE-IMPROVEMENT5 MIN READ
Coach the Review Away From Operator Blame
Respond to operator-blame comments by redirecting the conversation to observed work and system evidence.
Jordan J Plant director 1 Blame cue 2 Evidence request 3 Gemba ask The moment 20 sec Review room Jordan points at a 58% OEE shift and says, "Night crew just does not care." Priya needs to redirect without sounding defensive. If the room accepts blame as the root cause, the system loss will stay invisible. 58% reported shift OEE 46m labeler reset loss
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