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ONBOARDING-PROGRAM-DESIGN4 MIN READ

Sort onboarding metrics by evidence level

Classify onboarding metrics by Kirkpatrick level to build a more honest evaluation dashboard.

Place each metric at the Kirkpatrick evidence level it most directly represents. Reaction Learning Behavior Results New hire rates the session as relevant to their first-month work New hire correctly classifies three customer escalation cases Manager observes the new hire run the renewal-risk review using the rubric Median days to first independent support ticket decreases from 18 to 12 New hire reports confidence using the CRM workflow after practice Buddy says the new hire knows who to ask for pricing exceptions New hires say the first-week sequence felt manageable Early voluntary turnover among new account managers drops quarter over quarter

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