Quick Reference: ADKAR moves for enrollment stalls
Recall which ADKAR intervention fits common open enrollment stall patterns.
ADKAR What does ADKAR remind you to diagnose? Five barriers behind individual change Awareness or Knowledge? Do not send the wrong fix. The symptom tells you whether to increase reach or improve understanding. I will just keep last year's elections. Desire barrier Passive default is allowed, but rates and plan details changed. Your line You can keep some elections, but this year's rates and plan rules changed. Take six minutes to check whether last year's choice still fits before the deadline. Do not shame passive employees. Make the review feel worth doing. The response creates Desire by connecting action to…
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