Create a RACI map for core open enrollment deliverables before work begins.
The open enrollment kickoff has four critical deliverables and too many shared owners: benefits guide, portal configuration test, payroll deduction file, and employee support scripts. RACI: separate Responsible, Accountable, Consulted, and Informed for each deliverable. The common shortcut is writing multiple teams in the owner column. That feels collaborative but hides who approves, who executes, and who simply needs visibility. List the deliverables Write the work products, not departments: benefits guide, portal configuration test, payroll deduction file, employee support scripts. RACI starts with concrete outputs. If the row is vague, the roles will be vague. Name one Accountable owner Assign…
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