Start improvement with a theory, not a tweak
Apply PDSA Cycle (Deming Institute) to a concrete operational management problem.
The move: turn the operating principle into a visible control. PDSA works because operations are systems with side effects. Plan states the goal, the theory of what will improve it, and the measure that would prove or disprove the theory. Do keeps the change small enough to learn safely. Study compares predicted results with actual results, including unintended damage. Act means adopt, adapt, or abandon. The mechanism is disciplined learning under real conditions: the team stops arguing from opinion and lets a bounded test expose how the workflow behaves. In practice, use a before-after contrast, a small score-chip set, and…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in