PARKING-OPERATIONS5 MIN READ
Coach a cash variance without accusation
Use the SBI model with inquiry to coach a parking cashier variance while preserving accountability and trust.
Lena L Evening cashier S Situation B Behavior I Impact ? Intent Cash control 4 min Variance conversation Lena's Tuesday drawer is $68 short and three manual validations lack initials. The conversation must protect cash controls and still learn whether the process failed. $68 shortage
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