Sort parking defects by what they are really about
Classify parking problems into defect categories so the team selects a matching improvement approach.
Place each problem in the category that should drive the first investigation. Capacity or flow Equipment or system Policy or rule Behavior or standard work Street spillback begins every weekday between 8:05 and 8:25 even when all devices are working. Monthly badge readers reject valid cards only at the north entry after rain. Visitors dispute charges because the lobby sign says two free hours but the system grants one. Cashiers skip override initials during event exit surges. Cars circle level 2 for open stalls while level 5 has 80 empty spaces. The pay station prints blank receipts after paper reloads.…
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