Feedback battlecards for coaching moments
Use quick feedback distinctions to keep tense performance conversations specific and constructive.
Observation or evaluation? Observation lowers defensiveness because it describes what happened before interpreting it. Use camera language. I was just trying to keep the meeting moving. The person defends positive intent after interruption feedback. Intent plus impact I believe the intent was speed. The impact was that we lost two perspectives we needed for the decision. Arguing that their intent was bad. It honors intent without letting intent erase impact. Intent does not cancel impact. So you want me to stop pushing for high standards? The person turns direct feedback into an exaggerated trade-off. Care and challenge I want the…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in