Design a performance coaching rep with a narrow skill target, immediate feedback, and a next attempt.
The move: shrink the work until the person can practice the behavior that actually needs to improve. Narrow the target Do not coach presentation skills. Coach the opening sentence, the transition to evidence, the pause after a question, or the closing ask. Add immediate feedback Feedback loses power when it arrives after the person has forgotten the moment. In a practice rep, stop quickly, name the one adjustment, and run it again. Increase difficulty gradually Once the behavior works in a clean practice setting, add realism: a skeptical stakeholder, a tighter time box, a missing data point, or a customer…
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