Use a state check to separate hot-state urgency from another person's likely perspective.
The forecast is late, Jordan is exhausted, and finance just asked for one more pass. What response best protects Jordan from the empathy gap? Name the pressure, then ask what specific forecast risk finance is seeing. Strong. It recognizes Jordan's hot state and uses perspective-getting to pull in the other person's concrete concern. Remind finance that leadership needs the file today and ask them to approve it now. Weaker. This pushes Jordan's urgency onto the other person. It may be necessary later, but it skips the missing-perspective question. Assume finance is being cautious because they do not own the VP…
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