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PET-BOARDING-BUSINESS5 MIN READ

Make one person accountable for the shift

Clarify shift roles with RACI when a boarding operation has multiple handoffs under pressure.

staff gap The opener is out. The team is willing, but the morning has medication, feeding, cleaning, and owner calls all at once. Pressure turns informal teamwork into missed ownership unless roles are explicit. RACI Responsible, Accountable, Consulted, Informed Use RACI when the work crosses people and the cost of assumption is high. Everyone helps sounds collaborative Critical work has one clear owner. There can be many helpers, but only one accountable owner for the outcome. 01 accountable 02 responsible 03 informed Name accountable node 1

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