Classify employee integration comments by ADKAR barrier to choose the right change response.
Sort each employee comment by the ADKAR barrier it most clearly signals. Awareness Desire Knowledge Ability Reinforcement I still do not understand why we are changing the customer escalation process. What problem is the merger trying to solve for customers? This seems like extra work that only helps Finance track us. If I use the buyer's workflow, will my team's local approval authority disappear? Where do I submit a vendor exception after Day 1? Which customer notice template should I use for migrated accounts? I know the process, but I still do not have access to the intake tool. The…
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