Day 1 readiness pocket deck
Recall a Day 1 readiness checklist that covers continuity, ownership, messaging, and escalation.
COMER What does COMER check before Day 1? Reveal the five readiness checks False green All Day 1 tasks are complete, so we are ready. The tracker is green but no one has tested the first customer exception. Your line Green tasks are not enough. Show me the first exception path: owner, escalation, customer message, and manager reinforcement. Task completion can hide missing ownership. It tests operational readiness, not project hygiene. Message What makes a Day 1 message useful? A useful Day 1 message tells people what to do now. Escalation What is the fastest readiness test? Ask who owns…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in