Keep the Route Board Flowing
Recall Kanban route-board practices that prevent hidden work and overloaded columns.
What is the first Kanban move for a messy route board? Define and visualize the workflow states that work actually passes through. For pool service, that may include Ready, Scheduled, In Field, Waiting on Customer, Waiting on Parts, Needs Office Action, and Done. Compare a status board with a flow board. Board design A flow board makes blockers visible enough to manage. The team says, We can keep opening repair quotes; they are not hurting anything. WIP objection Open quote work is piling up across office and field. Your line Every open quote is a promise consuming follow-up attention. Let…
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