Use a direct, non-shaming line that names the hazard and the required PPE action.
Talia sees Ben about to cut a crate band without eye protection. Pick the line that changes the action without shaming him. The strap is under tension. I am cutting this one fast, then I will grab glasses. fromBottom The correction has to land quickly. fromTop The task continues after the barrier is in place. Got it. Glasses first. Pause - that band can whip toward your eyes. Glasses on, then cut. Correct. It names the hazard, gives the exact PPE action, and does it without attacking Ben. You always skip PPE when people are watching. Shaming shifts the conversation…
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