Map quote-to-ship before fixing bottlenecks
Create a simple current-state value stream map for a print job from quote request to shipment.
The shop is late on repeat direct-mail jobs and assumes press capacity is the bottleneck. Value stream map: material flow + information flow + wait time The common trap is optimizing the visible machine step while the job spends most of its life waiting for approval, stock, or scheduling decisions. Define family Choose one repeat job family: 10,000 to 25,000 piece direct-mail brochures with inkjet addressing and postal drop. A value stream map works best when the team maps a comparable family, not every possible job type at once. List flow Quote request -> estimate -> customer approval -> file…
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