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PRODUCT-LIABILITY5 MIN READ

Get a supplier to preserve evidence

Use SBII language to secure supplier evidence after a safety-critical component issue.

Tomas T Supplier quality manager S Situation B Behavior I Impact Supplier call 20 sec Evidence hold Tomas wants to scrap remaining Lot V17 valves on Friday. One failed valve is tied to a pressure-release incident. Your review is Monday. Once evidence is altered, root cause can become guesswork. 1 safety-critical failed valve Lot V17 evidence population

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