PRODUCTION-PLANNING5 MIN READ
Hold the Rush-Order Line With Sales
Use S&OP and RACI language to handle a Sales rush-order request without creating hidden commitments.
Theo T Sales lead 01 Acknowledge 02 Translate 03 Offer 5:05 p.m. call 20 sec The pressure Theo wants 400 units added to Friday after the schedule is locked. If Alia says yes casually, she moves a protected customer without approval. 400 rush units 1 protected customer displaced
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