Match overhead profit leaks to plausible activity drivers for a first-pass ABC diagnosis.
Match each profit leak to the activity driver you would test first. Order complexity Support intensity Logistics distance Customization and setup Frequent rush changes after purchase orders are submitted Enterprise segment opens three times more tickets per account Low-margin customers require long-haul deliveries outside normal routes Small batches require repeated machine setup and inspection Manual invoice corrections spike for one reseller channel A customer group needs repeated admin training sessions Fragile items shipped to distant zones create high return freight Custom monthly reports consume analyst hours
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