Recognize how small leader phrases change the social cost of speaking up.
Sort each leader line by the safety lesson it teaches. Builds safety Erodes safety What feels brittle here, even if the fix is not obvious yet? Thank you for raising that before it became customer-visible. I want to hear the strongest objection before we close this. Come back when you have a complete solution, not just a concern. This is not the time for negativity when leadership is in the room. Why are you telling us this now instead of earlier? If one person is confused, others may be too. Let's slow down for clarity. We already aligned on that,…
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