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READING-EMOTIONS-AT-WORK5 MIN READ

Display rules change the face

Explain how display rules and power dynamics affect emotion expression at work.

The move: read the room around the face. Emotion expressions are not produced in a vacuum. People manage what they show based on culture, role, hierarchy, safety, and stakes. A universal signal can be softened, delayed, exaggerated, or replaced with a socially acceptable expression. This is why a polite smile in a high-stakes room is not automatically enjoyment or agreement. Ekman’s emotion families help you notice possible signals, including brief leakage when a person’s appraisal outruns their display rule. Barrett’s framework asks you to interpret those signals in context, because emotion meaning is constructed from the situation as well as…

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