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READING-THE-ROOM5 MIN READ

From Face Reading to Hypothesis Testing

Use micro-expression clues as prompts for inquiry rather than conclusions.

A client shows a fleeting expression when support response time is mentioned. Before: the cue becomes an accusation. After: the cue becomes a hypothesis to test. Before assumes cause from expression; after names the topic and invites the client to define the issue. Before tightens the client's posture; after uses open posture to lower threat. Before asks for defense; after asks, "What would you want fixed before renewal?" which produces useful evidence. The read is only as good as the question it leads to. micro-expression discipline Moved from facial certainty to tested hypothesis. Never confuse emotion clue with cause.

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