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READING-THE-ROOM5 MIN READ

Signal Cards for Live Meetings

Recall four signal categories and the safest response to each.

Facial flash Treat it as a clue to the moment, not a verdict about motive. Ask about the topic that triggered the expression. Closed posture: weak read or strong read? The strong read is specific and testable. Risky line: "You seem defensive." Someone turns away after a proposal. Use instead I noticed we slowed down at that proposal. What concern should we test? Do not make the person defend their posture. It moves from personal judgment to shared evidence. Voice mismatch When words say yes and tone says maybe, ask for the condition. Example: "What would make this feel ready…

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