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READING-THE-ROOM5 MIN READ

The 7-38-55 Signal Stack

Apply the 7-38-55 model only to mixed messages about feelings or attitudes.

Use 7-38-55 only when the room is communicating feelings or attitudes and the channels do not match. How to use the signal stack Words What was literally said content anchor Voice Tone, pace, volume, hesitation attitude signal Body Posture, gaze, expression, orientation Mismatch When channels conflict ask, do not assume Words still anchor the claim Mismatch triggers a calibrated question Which use of 7-38-55 is most accurate in a meeting? Use it when words, tone, and body conflict around confidence, support, or concern. Correct. Mehrabian applies to feelings and attitudes, especially mixed messages.

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