The Phone Glance at Decision Time
Respond to a stakeholder attention shift without shaming or ignoring it.
The decision is seconds away; one stakeholder drops out of eye contact. What should you say before the VP takes the alignment vote? "Before we call alignment, what risk or dependency should we check?" Strong. It protects Eva from being singled out while inviting decision-relevant information. "Eva, please put the phone down if you agree with the launch." Weaker. It shames the cue and pressures compliance instead of discovering whether the cue matters. Say nothing because a phone glance is not professional enough to discuss. Weaker. Professionalism is not the point. The timing of the cue before commitment makes it…
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