Build a freshness SLO

The orders dashboard is described as live, but store managers do not know whether a missing order is a real operational issue or a pipeline delay. Freshness SLO = event population + timestamp basis + freshness threshold + measurement window + allowed exceptions + response rule. The common trap is using "refreshes every minute" as the promise. Refresh cadence describes the screen, not the age or completeness of the data behind it. Before Orders dashboard is real time and refreshes continuously. After 99 percent of accepted checkout events appear in the store orders dashboard within 120 seconds of event time,…

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