RECYCLING-OPERATIONS5 MIN READ
Walk the apartment contamination spike
Navigate a contamination spike by defining, measuring, analyzing, improving, and controlling at the property level.
The spike A 220-unit property has three overloaded recycling carts and a rejected load photo. A broad citywide message will be slow, expensive, and probably aimed at the wrong cause. DMAIC path Define before you educate The goal is to narrow the defect until the fix can be specific. Reflex Send a generic no bags email. The property gets a precise fix, not a scolding. Evidence earns the right to intervene. 01 Define 02 Measure 03 Try Step 1 The first photo shows black bags and food waste in one cart.
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