Sort Staff Readiness Before You Lead
Classify restaurant employee situations into appropriate Situational Leadership responses.
Match each restaurant situation to the leadership style that best fits task readiness. Direct Coach Support Delegate New food runner is eager but does not know table numbers or allergy handoff rules New host is friendly but cannot yet balance seating rotation during a rush Bartender knows the cocktail build but loses confidence when guests ask substitutions Server can handle a section but has stopped doing check-backs consistently after two hard weeks Senior server knows wine service but wants reassurance before leading a VIP table Shift lead can close well but wants input on handling a tense team handoff Experienced…
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