Read the first ten seconds before you greet
Choose an approach-and-greeting move that matches the shopper's observed readiness.
Denim wall, 4:12 p.m. The shopper has touched two washes and looked toward fitting rooms. What should Maya say first? Hi, I am Maya. I can pull sizes if you want to compare those straight fits. Strong. It acknowledges the shopper, names a concrete observation, and offers help without demanding an answer. That keeps the approach stage light and sets up needs discovery. Are you finding everything okay today? Weaker. It is polite but generic, so it invites the automatic "just looking" response and misses the visible denim comparison cue. Those are our best sellers; I can start a fitting…
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