RETAIL-FLOOR-SERVICE5 MIN READ
Coach the "just looking" conversation
Respond to a browsing customer with lines that preserve autonomy and enable later discovery.
Shopper S Browsing skincare G Greet R Release B Return The moment 20 sec Beauty aisle The shopper has earbuds in, pauses at serums, and scans the shelf without making eye contact. The line must make help visible without turning browsing into a confrontation. 3 permission moments 1 pushy line can close the door
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