Sort the cue before you choose the help

Place each shopper cue into the best service posture. Browse: orient and release Discovery: ask and compare Ready: remove friction Slow browse, avoids eye contact browse Comparing two labels discover Full basket near checkout buy Checks size, looks to fitting room Product plus receipt at service desk customer cue reading Nudged needs discovery by matching posture to cue. Browse cues need permission. Comparison cues need questions. Buying cues need speed.

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in