Build the refurb FMEA
Create a lightweight FMEA for a refurbishment step and select the highest-priority control.
Refurbished blenders are passing visual inspection but 6% are returning again for motor failure within seven days of resale. FMEA: identify failure mode, effect, cause, detection, and control The common trap is to treat 'passed checklist' as proof of quality when the checklist does not detect the failure mode that matters. Name the failure mode Failure mode: motor overheats or stalls under normal blending load after refurbishment. A good failure mode is specific enough to test. 'Bad quality' is not testable. Rate the risk logic Severity is high because the customer gets a failed electrical appliance. Occurrence is moderate at…
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