Think in A3, not in blame threads
Structure a root-cause investigation as an A3 storyline from current condition to follow-up.
The move: make the investigation fit into a clear improvement story. A3 thinking slows down the leap from problem to fix. It asks the team to show the current condition, target condition, analysis, countermeasures, implementation plan, and follow-up in one connected artifact. The format is compact, but the discipline is rigorous. Current condition What is happening now, where, how often, and against what baseline? This section should include facts, not mood. Target condition What would good look like by a specific date or threshold? Without a target, every fix can claim partial success. Analysis What evidence explains the gap? This…
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