ROOT-CAUSE-ANALYSIS5 MIN READ
Facilitate the fishbone without groupthink
Use facilitation prompts to broaden fishbone cause generation and move from ideas to evidence tests.
Rosa R RCA facilitator 01 Broaden 02 Invite 03 Test The sticky-note trap 30 sec Scenario The fishbone board has twelve notes under Training and none under Measurement or Method. A lopsided fishbone usually reflects conversation dynamics as much as cause reality. 12 notes under Training 0 measurement causes
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