Run Five Whys without guessing

The move: make every why earn its place. Five Whys is not a ritual count. It is a way to force movement from symptom to system. Each answer becomes the starting point for the next question, so one weak answer contaminates the rest of the chain. The method works best when you slow down enough to test each link. Evidence at every step After each why, ask what proves the answer. A timestamp, queue history, checklist, interview quote, production log, or sample of work is stronger than consensus memory. If the team cannot point to evidence, mark the line as…

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