Walk the First Ten Minutes of a Local LLM Incident
Sequence containment, evidence preservation, and communication during a local-LLM incident.
Incident clock A local RAG bot returned another customer's name in a support answer at 5:18 p.m. Fast cleanup can erase the evidence needed to know what happened. NIST SP 800-61 Contain -> analyze -> eradicate -> recover In the first minutes, protect users and preserve facts. The rebuild comes later. Delete index Feels decisive but destroys the trail A controlled incident instead of a panicked rebuild. Do not destroy the evidence that defines scope. 01 Contain 02 Preserve 03 Communicate Stop harm Support is still using the bot in live tickets.
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