Sort Problems by Design, Administration, Communication, or Governance
Categorize sales compensation problems by the system layer that should own the fix.
Place each compensation problem in the layer where the first fix belongs. Design Administration Communication Governance Reps are paid on logo count even though deal value varies by 20x Commission statements arrive three weeks after payroll closes Managers cannot explain when the margin modifier applies Large-deal exceptions depend on who escalates loudest New-hire quotas ignore six-month ramp time Partner source fields are missing on half of split-credit deals The field received a PDF but no calculator practice or Q&A Leadership wants to add a cap after a mega-deal is signed
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