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SALES-OPERATIONS5 MIN READ

Walk a Capacity Bottleneck with TOC

Apply Theory of Constraints focusing steps to a sales-operations bottleneck.

Deal desk bottleneck Cycle time is 3.7 days and every function sees a different blocker. The wrong improvement can add work to the bottleneck instead of increasing flow. TOC lens Identify, exploit, subordinate, elevate, repeat Theory of Constraints focuses improvement on the step that limits total system throughput. Sales operations uses it to avoid optimizing local tasks while the whole process stays slow. Shortcut Add more approvers everywhere. Total cycle time improves before expensive capacity changes. Throughput improves when the constraint improves, not when every local step looks busy. 01 Find 02 Exploit 03 Subordinate 04 Fresh case

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