Run opening and closing as PDCA, not hope
Recall how PDCA applies to salon opening and closing routines.
PDCA What does PDCA mean for salon routines? Checklist or PDCA loop? PDCA makes the routine adaptive instead of moralizing missed steps. We already have a closing checklist. The owner resists changing routines. Your line Good. The question is where the checklist fails on busy days and what Check step catches that before opening. Do not replace a routine until you know which step is failing. It honors the existing standard while adding the learning loop. What is a strong Check step? A visible comparison between the reset standard and actual state. Example: closer initials the color-room photo match; opener…
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