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SALON-MANAGEMENT5 MIN READ

Map the handoff before fixing the front desk

Use SIPOC categories to map a salon checkout handoff process.

Sort each checkout-handoff element into the SIPOC bucket it belongs to. Supplier Input Process Output Customer Stylist finishing the service and preparing notes Updated formula and service notes One home-care product tied to the service goal Stylist tells the desk rebook timing and retail recommendation Front desk confirms charges, payment, and next appointment Paid invoice with correct service and retail lines Next appointment booked with correct service duration Client leaving with clarity and receipt Front desk receiving complete handoff information sort-buckets

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