SAYING-NO-AT-WORK6 MIN READ
Dialogue: renegotiate with a client
Use positive no and scope renegotiation with a client while preserving trust.
Morgan M Client sponsor 1 Validate 2 Price 3 Agree Client scope 20 sec The moment Morgan asks for another stakeholder workshop before signoff. The contract included one workshop, already delivered, and your team is finalizing recommendations. The ask may be valuable. The issue is whether it enters the project without a scope decision. signoff client decision pending extra workshop outside scope
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