SAYING-NO-AT-WORK4 MIN READ
Choose the line that keeps the boundary warm
Pick a peer-facing no that is specific, respectful, and helpful without taking on the work.
Your teammate asks you to cover a customer call in 55 minutes. Pick the line for your blank bubble. Your teammate has a customer call soon. Can you cover my 10 a.m. client call? I am stuck in another meeting. fromTop You have QBR prep due before 11. fromBottom I cannot cover the call and still get the QBR numbers ready. I can give you 10 minutes now to prep the risk questions. This keeps the relationship warm and the boundary clear. It uses a positive no and offers bounded help. Fine, but you owe me one. This is a…
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