Use ICS thinking in the first three minutes
Apply basic Incident Command System principles to a medical emergency at a guarded site.
Lobby collapse A person collapses beside the turnstiles at 16:18. The crowd is growing and EMS has not been called yet. The first three minutes determine whether help arrives to order or chaos. ICS basics Coordinate, communicate, transfer Basic ICS thinking gives a temporary structure until qualified responders take over. Everyone helps Crowd, noise, blocked doors Responders arrive to a clear scene and a usable timeline. Do not do every task yourself. Create roles, then communicate the facts. 01 Coordinate 02 Assign 03 Transfer Decision 1 People are shouting suggestions and crowding the patient.
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