Respond to an initial "I don't know" with a pause-preserving prompt.
Mei wants Omar to keep thinking without putting him on the spot. Omar: "I don't know." I don't know. fromTop Mei can keep the thought alive. fromBottom Stay with it for a second; what is the first small thing you notice? Strong. It preserves wait time and lowers the answer from perfect insight to first observation. No worries, does anyone else see a risk? This is kind, but it closes Omar's turn before his thinking has had time to develop. I think the risk is probably the promo field. This rescues the silence and replaces Omar's observation with the facilitator's…
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