Use MoSCoW prioritization to separate required CRM fixes from nice-to-have improvements.
Sort the CRM cleanup requests for a five-day pre-season sprint. Must have Should have Could have Won't have now Required customer prep confirmation before roach jobs can be dispatched Commercial service report prompts for pest evidence, action, and next step Renewal-risk tag for quarterly customers with two recent callbacks Improved route map view for dispatch planning New manager dashboard with weekly callback trend cards Redesign reminder email colors and header image AI-generated CSR reply suggestions for common pest questions Add seasonal icons to all customer reminder templates
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