Use PDCA to test and lock a safer cleaning standard for a high-use sport surface.
The move: treat recurring facility complaints as process signals. PDCA is useful when the team already knows how to respond in the moment but the same problem keeps returning. The cycle keeps improvement small enough to run and specific enough to learn from. Plan the hypothesis A plan is not a hope. It says what change you will test, where, when, who owns it, and what evidence would count as improvement. Keep it small. One court, one week, one measurable signal. Do and check the evidence Run the test without rewriting the whole operation. Then check the result against your…
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