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SUPERVISING-AI-AGENTS5 MIN READ

Walk the rollout gates

Apply staged rollout gates for an AI agent while preserving human oversight.

Rollout pressure The claims agent has promising pilot metrics, but the production plan does not say which decisions humans still own. Scaling a reliable-looking agent is where complacency often begins. Three gates Shadow -> assisted -> constrained autonomy Each gate increases autonomy only after evidence shows the human can still monitor, interpret, override, and stop. Shortcut Pilot good -> full automation Autonomy grows with evidence and control. Do not increase autonomy faster than your ability to supervise it. Gate 1 Shadow mode The pilot accuracy looks strong, but the team has not inspected misses. What do you require before assisted…

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