Sort customer requests by satisfaction logic
Classify customer requests as must-be, performance, attractive, indifferent, or reverse using Kano logic.
Sort each request by its likely Kano satisfaction pattern for enterprise technical accounts. Must-be need Performance driver Attractive delighter Indifferent feature Reverse feature SSO works reliably with the customer's identity provider Exports finish in 2 minutes instead of 20 minutes A migration assistant predicts broken field mappings before launch Admin profile page supports decorative banner images The product sends daily summary emails to every executive user by default Audit logs include actor, timestamp, object, and before-after values Dashboard loads in under 1 second instead of 5 seconds A QBR packet auto-generates adoption wins and risk trends
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