Commit to one PDCA improvement loop for a customer workflow

Use PDCA on one recurring technical-account workflow such as webhook setup, SSO testing, data-feed validation, QBR data collection, admin enablement, or incident update handoff. Choose a workflow where the same confusion, ticket, delay, or manual workaround has appeared at least twice for the same account or segment. Plan: I will improve [workflow] by changing [specific step]. Do: I will test it with [account/session]. Check: I will measure [result] by [date]. Act: If it works, I will [standardize]; if not, I will [revise]. In 3 days, check whether the experiment ran and what early result or learning appeared. A customer admin…

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