TELEHEALTH-OPERATIONS5 MIN READ
Get Buy-In for the Pre-Visit Checklist
Use improvement framing to discuss a telehealth pre-visit checklist with a skeptical clinician.
Dr. Patel DP Skeptical telehealth clinician 1 Aim 2 Friction 3 Test Huddle tension The checklist has pilot evidence, but the clinician experiences it as another administrative demand. The operations lead must protect the access aim while staying open to workflow truth. 11 pts pilot on-time start gain 5 min huddle time left field may be in wrong role Aim, evidence, friction, test
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